Return Policy
We want you to be satisfied with your purchase. If you are not happy with your order, please contact us within 30 days of receiving your item.
Return Eligibility
To be eligible for a return, your item must be:
- Unused and unopened
- In the same condition that you received it
- In the original packaging
- Returned with proof of purchase or order number
Items that have been used, damaged, altered, or returned without original packaging may not be eligible for return.
Non-Returnable Items
The following items may not be returned:
- Used products
- Opened accessories
- Damaged items caused by misuse
- Clearance or final sale items
- Items returned without approval
Return Process
To start a return, please contact us at jiangligang973@gmail.com with your order number and reason for return.
We will review your request and provide return instructions if approved.
Please do not send items back without contacting us first.
Refunds
After we receive and inspect your returned item, we will notify you whether the refund is approved.
If approved, your refund will be processed to your original payment method.
Please allow several business days for your bank or payment provider to complete the refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping fees are non-refundable unless required by applicable law.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
- Order number
- Photos of the product
- Photos of the packaging
- Description of the issue
We will help resolve the issue as quickly as possible.
Exchanges
If you need to exchange an item, please contact us first. Exchanges are subject to product availability.
Contact Us
Business Name: Your Mini
Email: jiangligang973@gmail.com
Address: 9 Zhaolong Street, Central, Hong Kong Island, Hong Kong SAR
